Privacy Policy

Overview

Derek Maddox Agency ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, request a quote, or opt in to receive communications.

Information we collect

We collect information you provide directly — such as your name, email address, phone number, and details you include in a form submission — as well as basic technical information collected automatically when you use our website.

SMS messaging opt-in details & cookies: We collect your phone number and consent when you submit an online quote request form on our website. We may use cookies, tracking pixels, and similar technologies to monitor website traffic and improve user experience. We implement robust administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, loss, or alteration.

How we use your information

We use your information to respond to your inquiries, provide quotes, service policies, send transactional messages you've consented to, and — where you've opted in — share marketing and educational materials.

SMS & mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us at the address below.

Contact

Questions about this policy? Reach out to Derek Maddox Agency at derek@derekmaddoxagency.com or (269) 430-1414.